better relationships Archives - Helen Leathers, Transformational Women's Coach, Trainer, Speaker
Communication is More Than Just The Words We Use

Communication is More Than Just The Words We Use

It’s often said that the words we use form only 7% of our communication with other people. This comes from a study by Albert Mehrabian 197. He looked at the importance of non-verbal communication in a face-to-face situation. He concluded that our tone and body...